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How AI-Powered Duplicate Detection Saves You Hours Every Week

Learn how Collectic uses OpenAI embeddings and clustering algorithms to automatically detect and merge duplicate feedback, saving you hours of manual work.

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The Duplicate Feedback Problem

As an indie SaaS founder, you know the drill. Users submit feedback through email, Twitter, Discord, your app, and support tickets. Before you know it, you have 47 requests for "dark mode" scattered across different channels, each worded slightly differently.

Manually finding and merging these duplicates takes hours every week. Time you could spend building features instead of organizing feedback.

How Collectic Solves This

Collectic uses OpenAI's text-embedding-3-small model to understand the semantic meaning of each piece of feedback. Here's how it works:

1. Automatic Embedding Generation

When a user submits an idea, we generate an AI embedding - a mathematical representation of the idea's meaning. Similar ideas have similar embeddings, even if they use completely different words.

2. HDBSCAN Clustering

We use HDBSCAN clustering to automatically group similar ideas together. The algorithm finds natural clusters in your feedback without you having to set arbitrary thresholds.

3. Similarity Scoring

Collectic shows you the cosine similarity percentage between ideas, so you can see exactly how related they are before merging. Typical duplicates score 85%+ similarity.

Real-World Example

Let's say you receive these three pieces of feedback:

  • "Add support for team collaboration"
  • "Would love to invite colleagues to my workspace"
  • "Multi-user access needed for our team"

Collectic automatically detects these are the same request and groups them in your inbox with similarity scores of 89%, 92%, and 87%. One click merges them into a single idea with 3 votes instead of manually tracking them separately.

The Time Savings

Our beta users report saving 3-5 hours per week on feedback management. At just $5/month, Collectic pays for itself if it saves you even 10 minutes.

Plus, you never miss duplicate requests hiding in different channels. Every vote counts toward your priority scoring, helping you build what users actually want.

Getting Started

Ready to stop manually hunting for duplicates? Sign up for Collectic and import your existing feedback. Our AI will automatically organize everything for you.

The duplicate detection runs automatically on every new submission, so your feedback board stays organized without any effort from you.